Glasshouse Property Management began in 2012 when founder, Jeremy Baker, took over the management of a portfolio of properties owned by his grandmother. This property portfolio had previously been managed by a large, Hamilton-based property management company, who were unable to provide the results that a property owner and landlord seeks. The properties were found to be in poor condition, attracted low rent, as well as poor quality tenants. Compounding this, there were ongoing issues with vacancy, which resulted in poor cash-flow.